FAQs
Please read through these questions and answers. If you have questions that are not clear after reading the following items, please feel free to contact your principal photographer/videographer.
Q. If I want to be videotaped and photographed at the salon while getting ready, what do I have to do to be able to have you tape at a salon?
A. If you are planning on getting ready at a beauty salon, it is always a good idea to check in advance to see if they will allow you to take photographs/videos in their building.
Q. Is it possible to video and/or photograph everyone at the wedding ceremony and reception? How long do you work with me on the day of our event?
A. No. It is impossible to guarantee that everyone will be filmed/photographed. As a general rule with our videos/photos, we focus solely on the main subject. If you want to make sure that a specific family member is filmed/photographed, you must contact us before the event. We will stay at the event until we get the footage we need to finish your video/capture the proceedings. If there is an event that will take place later in the evening, please let us know ahead of time so that we can make arrangements in our schedules.
Q. How do you edit our video?
A. The way we shoot and edit the video is by using candid camera film shooting and editing techniques. This means that your entire day will be condensed into an 2 hour-long video. Also please note, that We only include the most important moments from the event.
Q. How do you edit our photographs?
A. While we do our best to keep editing to a honest minimum, we edit your images to enhance their natural beauty while staying true to the original emotions captured in that moment.
Q. Can we buy the raw footage? How long do you keep a master copy of our video on file?
A. Yes, we do sell the raw footage. The cost is $60USD for 2 DVDs. We keep raw footage on file for only four (4) months after you have received your wedding video. We keep a master copy of your video on hand for two years after your wedding date. After that time period, we cannot guarantee that we will have a copy of your video. We highly recommend to every couple, that you purchase some brand of media fire safe: Sentry and Brinks make these. This will ensure that you will have a copy of the video in a protected location.
Q. How long does it take to finish editing our video/photos? Can we make changes to the final video?
A. We finish editing your video in 2 - 4 months and your photos within 30 days. A preview (10 photos) of your wedding day will be made available within 10 days or less. We allow changes to the final video only if mistakes were made on 450 VISUALS’ part. Such mistakes include misspellings and other changes, which were discussed with us ahead of time. Other changes to the final video can be made, but there will be a charge per hour to do so. Changes to the final video, which were not caused by 450 VISUALS, are billed at a rate of $100.00 per hour. These charges are not meant to be a deterrent, but changes to the final video that were not discussed with us ahead of time still take a great deal of additional editing time and excess materials
Q. How do we get our wedding videos/photographs when you are finished?
A. When we inform you that your video is finished, we will ship the product or hand-deliver it to you or to your primary address. Preview photographs and final images will be delivered electronically via www.450VISUALS.com that allows for not only easy online sharing to friends and relatives.
